Shipping & Receiving

Central Receiving

Central Receiving exists for the purpose of receiving and delivering freight for the University to sites without loading docks. The warehouse also ships items utilizing Fed Ex and UPS delivery options.

Receiving Services/Dock Delivery

Air express packages and other UPS, FedEx, or DHL deliveries are shipped directly to departments according to the delivery address stated on the purchase order; addresses must include a valid room number for delivery. Bulk ground orders via common carrier or truck freight and other deliveries are received by Receiving personnel during normal business hours of 8:00am-12: 00 pm and 1:00pm-5: 00 pm Monday-Friday. These deliveries are noted on daily delivery logs and are delivered within 48 hours after receipt to the address noted on the shipping label. It is critical that the department name and room number are listed on every shipment. Shipping personnel will notify departments prior to delivery to verify drop off locations. Please call Central Receiving at 328-9941 if you have questions or need assistance.

Additional information is available in the ECU Business Manual:

  • Receiving Purchased Items
  • Using the Central Receiving Services

Shipping Services (East Campus)

East Campus employees who need to ship a package via common carrier should take the following steps before turning the parcel over to the shipping personnel in Central Warehouse and Receiving.

Prepare and seal the contents in appropriate packaging. If an overnight letter or pak envelope is needed it will be provided in the shipping office. Very Important: If the contents of the shipment can be considered “hazardous” please take time to read the Hazardous Material Shipping Guidelines.

Provide two shipping labels. One label should be affixed to the package and the other should be paper clipped to the campus requisition. Please note: Carriers will not deliver to post office boxes. They must have the recipient’s name, company name, street name or number, building name or number, city, state, country, and correct zip code. Also, it would be helpful to provide the recipient’s telephone number if possible.

Complete the appropriate carrier’s freight bill in full (unless it is a domestic Federal Express shipment.) Note: FedEx has given the University very competitive rates on air shipments and the convenience of a computer system that prints airbills, tracks packages, and provides invoices daily.

Fill out a campus requisition to pay the shipping charges that are incurred. The campus requisition must include the following information: Name of dept., date of shipment, dept. phone number, the address of the departmental secretary, a correct departmental charge account number, and the appropriate approval signature. The description must contain the carrier (i.e. FedEx, UPS) & level of service (i.e. overnight, second day air, ground) you wish to use, the street address of the recipient (carriers will not deliver to post boxes), a declared value of the contents if you wish to insure the shipment, and who will be paying the charges(i.e. bill recipient, bill sender).

Please call Central Warehouse (328-9941) when your package is ready for shipment. Receiving personnel will pick up package from your location.

Delivery of furniture items will be coordinated on an individual basis with the requesting department.

Shipping Services (West Campus)

The Medical Storeroom can ship your business packages to off-campus sites. We have negotiated lower shipping rates with FedEx and UPS, which provides cost savings to the University.

The Medical Storeroom and FedEx have implemented a TWO (2) Number billing/accounting procedure to expedite the billing process. This procedure was implemented as follows:

  1. The first account number will be used strictly for all packages shipped by Brody Shipping and Receiving (GE-78) using the Federal Express PowerShip system. This account number will be used exclusively for all outbound packages that are being charged to an ECU departmental account using a campus requisition. This is an outbound/bill shipper account number only.
  2. The second account number will be used for all other packages, including Third Party Charges, Bill Recipient or Collect Packages. This number will be available from the Medical Storeroom on request. If a department needs to have something shipped collect, bill recipient or authorizes an inbound (receiving) collect charge, the second account number will be used. The Medical Storeroom will issue this number as needed.*** Note: Any charges received on the Federal Express invoice that we do not have a Campus Requisition for will be automatically re-billed back to the shipping party.***

Medical School employees who need to ship a package via common carrier should take the following steps before turning the parcel over to the shipping personnel in Brody Shipping and Receiving, Room GE-78.

For Packages LEAVING The Brody School of Medicine that are being PAID for on an ECU account, use the Federal Express account number or if the package is being BILLED TO another company, school or individual:

  1. Prepare and seal the contents in appropriate packaging. If an overnight letter or package envelope is needed, it will be provided in the shipping office. If appropriate packaging is not available please call 328-9941 for assistance. Very Important: If the contents of the shipment can be considered “hazardous” please take time to read the Hazardous Materials Shipping Guidelines and notify our shipping department at 328-9941. If the shipment is to an international destination, (shipping out of the country) the department is required to notify the Office of Research Compliance at 328-9473 to receive approval for shipping prior to notifying the Storeroom. Please notify shipping 328-9941 if your package cannot be shipped via FedEx or UPS such as those shipments that require the use of LTL type shipping due to weight and size, commonly referred to as a common carrier.
  2. Fill out a campus requisition to pay the shipping charges that are incurred. The campus requisition must include the following information: Name of department, Date of the shipment, Dept phone number, Departmental address (room number), a correct departmental account number (FOAP), and the appropriate approval signature. The description must contain: the carrier (i.e. FedEx, UPS), level of service you wish to use (i.e. overnight, second day air, ground), the complete address of the recipient (remember that carriers will not deliver to post office boxes), a declared value of the contents if you wish to insure the package, and whom will be paying the shipping charges (i.e. bill recipient, bill sender).
  3. Provide one shipping label. This label should be affixed to the package. Please note: SHIPPING CARRIERS WILL NOT DELIVER TO POST OFFICE BOXES. They must have: The Recipient’s Name, Company Name, Street Address, Building Name or Number, City, State, Country, and Zip Code. Also, it would be helpful to provide the recipient’s telephone number if possible (all International packages do need a contact phone number to be processed).
  4. If East Carolina University or the Brody School of Medicine is not paying for the shipment, complete the appropriate carrier’s freight bill in full or on a campus requisition give the appropriate FOAPAL code to charge.
  5. Deliver the package and paperwork to the shipping office (GE-78) and sign in on the outbound shipment log (this is our record of your package going out that day). *PLEASE NOTE: Shipping & Receiving should be called to pick up a package for shipment only if it is heavy or cumbersome.
  6. All departments that need a hard copy of the Campus Requisition should detach the pink or gold copy prior to forwarding to Shipping and Receiving. Campus Requisitions will not be forwarded back to the department. The Campus Requisition number can be matched to the Journal Entry in Banner.
  7. All international shipments must be approved by the Compliance office. Please call 328-9474

Please try to have all of your shipments in the shipping office as soon as possible, but no later than 3:00 p.m. for same day service. This allows shipping personnel entry time for packages before couriers begin to arrive.

For packages being BILLED TO a Department at The Brody School of Medicine as a Third Party, Bill Recipient or Collect Billing charged by an outside company, university, individual, etc.:

  1. Obtain from the shipper billing your department a Contact Name, Shipping Address and Phone
  2. Number and then call the Medical Storeroom at 328-9941
    Give the information you received from the shipping contact to the Medical Storeroom representative and the Medical Storeroom will give you the appropriate account number to use.
  3. After contacting the Medical Storeroom, fill out a Campus Requisition with the same information as if you are taking the package to the Shipping and Receiving department and send it to the Medical Storeroom so your department can be billed when the charge arrives.
  4. Please Note: Any packages on a bill that the Medical Storeroom does not have a Campus Requisition for will be billed back to the shipper.

A Third Party billing is if someone outside of your department has a package delivered to another individual outside of your department and you have given them our account number to charge.

A Bill Recipient package is a package delivered to you from an outside individual that you have told our account number to and authorized them to charge it.

Important! Any shipments charged to the University that are not handled in the shipping office (i.e. drop off, collects, out of town) must still generate a campus requisition to pay for the charges incurred. Shipments will not be processed without a completed campus requisition.

Questions regarding shipping should be directed to 328-9941

Shipping Orders to Off-Campus Sites (Out-of-Town)

All requisitions received in the storeroom by 11:00 a.m. will be filled and shipped that day. Orders received after 11:00 a.m. will be shipped the following day. Shipping charges will be prepaid and added to the invoice.

Receiving Q/A

What Are Your Receiving Hours?

Monday-Friday – 8:00 a.m. to 4:30 p.m  (excluding University holidays)

What is the address to ECU Central Receiving?

Physical Address (UPS, Fed-Ex, and Freight Shipments):
East Carolina University
Central Warehouse
220 Industrial Blvd.
Greenville, NC 27834

USPS (Postal Service):
Individual Name
Central Warehouse
Mail Stop: 221
East Carolina University
1000 E. 5th Street
Greenville, NC 27858-4353

Campus Mail:
Individual Name
Central Warehouse
Mail Stop: 221

The ship code in PORT is 1014

How do I recycle toner cartridges?

Once a new cartridge is placed in your printer, please place the old cartridge in the same box.  Empty toner cartridges are to be returned to the Staples/Office Depot delivery personnel when they make deliveries.  Or You may also give them to Central receiving delivery personnel, please call Central receiving (328-9941). Receiving personnel will pick up the toner to be recycled from your location. These empty cartridges are then returned to a supplier so they can be legally and properly remanufactured or recycled.

When shipping what are export controls?

Overview | Export Controls and Customs | ECU